Retail Assistant Manager – Elevate Guest Experience

Knitwell Group; River Forest (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

Knitwell Group is seeking an Assistant Manager for its River Forest store in Illinois. You will support the customer experience and shape a strong store culture for associates on the sales floor.

You bring 1+ year retail management experience, a hospitality mindset, tech proficiency with a POS system, and strong business acumen. This regular/full-time role offers an hourly wage between $19.00 and $23.75 with benefits including health coverage and a 401(k).

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient with a point-of-sale system.
• Strong business acumen and ability to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Coach associates to create genuine customer connections.
• Foster an inclusive store environment where everyone feels welcome.
• Use technology to provide a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Leverage tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening and sharing ideas.

Skills

Retail management

Hospitality mindset

POS system proficiency

Business acumen

Initiative

Tools

POS system

Job description

Knitwell Group is seeking an Assistant Manager for its River Forest store in Illinois. You will support the customer experience and shape a strong store culture for associates on the sales floor.

You bring 1+ year retail management experience, a hospitality mindset, tech proficiency with a POS system, and strong business acumen. This regular/full-time role offers an hourly wage between $19.00 and $23.75 with benefits including health coverage and a 401(k).