Retail Assistant Manager - Customer Success & Merchandising

JD Sports NA; Bridgeton (MO); On-site; USD 20,000 - 29,000; Full time

Job summary

JD Sports NA is hiring an Assistant Manager in Bridgeton, MO, to support store leadership in daily operations and customer-focused selling. You will help with merchandising, scheduling, training, and ensuring high service standards across departments.

The role requires retail experience, strong communication, and the ability to direct staff in the manager's absence, promoting merchandise and maintaining store policies.

Qualifications

• Experience in retail footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and lead a team.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Take supervisory role in the Store Manager's absence and guide staff.
• Support recruiting, training and evaluation of personnel.
• Provide knowledge and guidance to employees and customers.
• Ensure inventory awareness, sales statistics, and profitability across departments.

Skills

Customer service

Interpersonal communication

Team leadership

Multi-tasking

Job description

JD Sports NA is hiring an Assistant Manager in Bridgeton, MO, to support store leadership in daily operations and customer-focused selling. You will help with merchandising, scheduling, training, and ensuring high service standards across departments.

The role requires retail experience, strong communication, and the ability to direct staff in the manager's absence, promoting merchandise and maintaining store policies.