Retail Assistant Manager - Customer Service Leader

JD Sports NA; Savannah (GA); On-site; USD 16,000 - 23,000; Full time

Job summary

JD Sports NA is seeking an Assistant Manager in Savannah, GA to support store leadership and drive daily operations. The role focuses on customer service excellence, supervising staff, merchandising, and achieving sales goals.

The position reports to the Store Manager and works in an in-store, non-exempt capacity with hourly pay and a focus on operations efficiency and guest experience.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish actions for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibility in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Ensure profitability by monitoring inventory, sales statistics, and expenses.

Skills

Customer service

Retail experience

Team leadership

Job description

JD Sports NA is seeking an Assistant Manager in Savannah, GA to support store leadership and drive daily operations. The role focuses on customer service excellence, supervising staff, merchandising, and achieving sales goals.

The position reports to the Store Manager and works in an in-store, non-exempt capacity with hourly pay and a focus on operations efficiency and guest experience.