Retail Assistant Manager: Customer Service & Operations

R301US Hibbett Retail, Inc.; Orange (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

The Assistant Manager role at Hibbett Retail, Inc. in Orange, Texas supports the Store Manager across daily operations and administrative duties. It requires knowledge of each product area, a passion for outstanding customer service, and the ability to supervise in the Store Manager’s absence while guiding staff to meet store goals.

The position emphasizes selling, merchandising, inventory awareness and maintaining strict adherence to company policies and standards.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and assist in managing a team.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility in the Store Manager’s absence and helps train staff.
• Provide knowledge and guidance to employees and customers in all departments.
• Maintain inventory awareness, track sales and expenses to support profitability.
• Deliver extraordinary customer service and promote services and merchandise.

Skills

Customer service

Interpersonal skills

Communication skills

Team leadership

Attention to detail

Multi-tasking

Self-starter

Team player

Job description

The Assistant Manager role at Hibbett Retail, Inc. in Orange, Texas supports the Store Manager across daily operations and administrative duties. It requires knowledge of each product area, a passion for outstanding customer service, and the ability to supervise in the Store Manager’s absence while guiding staff to meet store goals.

The position emphasizes selling, merchandising, inventory awareness and maintaining strict adherence to company policies and standards.