Retail Assistant Manager: Ops Leader & Customer Champion

R301US Hibbett Retail, Inc.; Mexia (TX); On-site; USD 14,000 - 20,000; Full time

Job summary

The Assistant Manager position at Hibbett Retail, Inc. in Mexia, Texas, supports the Store Manager with daily store operations and administrative duties. You will be knowledgeable across departments, uphold company policies, and promote merchandise while delivering outstanding customer service.

You may assume Store Manager responsibilities in their absence. The role emphasizes assisting with selling, restocking, merchandising, ordering, and scheduling, with a focus on maintaining inventory

Qualifications

• 1-3 years of customer service experience.
• Experience in a retail environment, preferably footwear and athletic apparel.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks without being asked.
• Attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player who is passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Ensure profitability by monitoring inventory, sales statistics, and expenses.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain excellent customer service and assist customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.

Skills

Customer service

Retail operations

Team leadership

Communication skills

Job description

The Assistant Manager position at Hibbett Retail, Inc. in Mexia, Texas, supports the Store Manager with daily store operations and administrative duties. You will be knowledgeable across departments, uphold company policies, and promote merchandise while delivering outstanding customer service.

You may assume Store Manager responsibilities in their absence. The role emphasizes assisting with selling, restocking, merchandising, ordering, and scheduling, with a focus on maintaining inventory