Retail Assistant Manager - Customer Experience & Ops

Dollar General Corporation; Converse (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help keep a clean, well-organized store with a customer-first focus. Under the Store Manager's direction, you will supervise employees, manage merchandise presentation, complete paperwork, and assist with bank deposits.

You will also perform stocking and cashiering duties and, in the Store Manager's absence, help manage store operations to maximize profitability and customer satisfaction while protecting company assets.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Demonstrated customer service and problem-solving skills.
• Ability to operate cash register and POS system accurately.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Interpersonal communication

Attention to detail

Cash handling

Inventory management

Education

High school diploma or equivalent

Tools

POS system

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help keep a clean, well-organized store with a customer-first focus. Under the Store Manager's direction, you will supervise employees, manage merchandise presentation, complete paperwork, and assist with bank deposits.

You will also perform stocking and cashiering duties and, in the Store Manager's absence, help manage store operations to maximize profitability and customer satisfaction while protecting company assets.