Retail Assistant Store Manager — Drive Customer Experience

Dollar General Corporation; Roselle (NJ); On-site; USD 23,000 - 24,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the Store Manager's direction, you will supervise store employees, assist with merchandise presentation, and handle deposits and paperwork to support profitability and loss prevention.

Responsibilities include leading customer service, scheduling staff, training, and ensuring store operations meet company standards while protecting assets.

Qualifications

• Strong customer service leadership and communication skills.
• At least 1 year of retail experience; 6 months supervisory preferred.
• Ability to manage merchandise and displays according to planograms.
• Basic math, cash handling, and report generation abilities.
• Awareness of store security practices and loss prevention.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Cash handling

Team supervision

Merchandise presentation

Inventory control

Education

High school diploma

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the Store Manager's direction, you will supervise store employees, assist with merchandise presentation, and handle deposits and paperwork to support profitability and loss prevention.

Responsibilities include leading customer service, scheduling staff, training, and ensuring store operations meet company standards while protecting assets.