Retail Assistant Store Manager - Lead Customer Experience

Dollar General Corporation; Warren (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. Under the Store Manager's direction, you will assist with supervising staff, merchandising, paperwork, and deposits, while performing stocking and cashier duties to maximize profitability and reduce losses.

The role emphasizes embedding strong customer service, cash controls, inventory accuracy, and compliance with company policies in a fast-paced environment.

Qualifications

• Excellent interpersonal and written/oral communication skills.
• Ability to resolve problems and handle diverse situations.
• Strong attention to detail and organization.
• Ability to read and interpret store policies and procedures.
• Cash handling, deposits, and reporting proficiency.
• Capability to operate a cash register and scanner.

Responsibilities

• Provide superior customer service leadership and operate cash register.
• Open and close the store at least twice weekly.
• Assist with scheduling, training, safety meetings, and policy compliance.
• Manage merchandise flow: receiving, stocking, and displays.
• Maintain inventory accuracy and protect assets.
• Implement planograms and ensure proper product presentation.
• Maintain cash integrity, deposits, and cash control procedures.
• Assist in store operations in the Store Manager's absence.

Skills

Customer service leadership

Communication skills

Problem solving

Organizational skills

Cash handling

Cashier accuracy

Team supervision

Safety and policy adherence

Vehicle for bank deposits

Education

High school diploma or equivalent

Retail experience (1 year)

Supervisory experience (6 months)

Job description

Dollar General is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. Under the Store Manager's direction, you will assist with supervising staff, merchandising, paperwork, and deposits, while performing stocking and cashier duties to maximize profitability and reduce losses.

The role emphasizes embedding strong customer service, cash controls, inventory accuracy, and compliance with company policies in a fast-paced environment.