Retail Assistant Manager — Customer Service Leader

JD Sports NA; Douglas (GA); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Douglas, GA is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service excellence. You will supervise staff in the manager's absence and help drive sales, restocking, scheduling, and inventory control while upholding company policies.

The ideal candidate has retail experience, strong communication skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plans to accomplish departmental and overall store responsibilities like selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Ensure inventory, sales statistics, and expenses are monitored to drive profitability.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team management

Initiative

Attention to detail

Team player

Job description

Hibbett I City Gear in Douglas, GA is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service excellence. You will supervise staff in the manager's absence and help drive sales, restocking, scheduling, and inventory control while upholding company policies.

The ideal candidate has retail experience, strong communication skills, and the ability to thrive in a fast-paced environment.