Retail Assistant Manager - Customer Experience & Growth

Rent-A-Center; O’Fallon (MO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

Life Insurance

Short Term Disability

Long Term Disability

401(k) with company match

Health Savings Accounts

Flexible Spending Accounts

Legal Insurance

Identity Theft Protection

Spouse/Dependent Life Insurance

Job summary

Rent-A-Center in Missouri is seeking a Credit Assistant Manager to support growth by contacting customers, collecting on accounts, and delivering first-rate service. You will represent the brand with a servant's heart in stores and in customers' homes, providing friendly, top-notch experiences.

The role covers credit and collections, deliveries and pickups, and merchandising to keep an inviting, well organized store. Requirements include 18+, HS diploma, and a valid license.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver’s license and good driving record; You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis.
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes.
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind.

Skills

Customer service

Sales experience

Collections experience

Excellent communication

Education

High School Diploma or Equivalent

Job description

Rent-A-Center in Missouri is seeking a Credit Assistant Manager to support growth by contacting customers, collecting on accounts, and delivering first-rate service. You will represent the brand with a servant's heart in stores and in customers' homes, providing friendly, top-notch experiences.

The role covers credit and collections, deliveries and pickups, and merchandising to keep an inviting, well organized store. Requirements include 18+, HS diploma, and a valid license.