Retail Assistant Manager: Lead Customer Experience

R301US Hibbett Retail, Inc.; Phenix City (AL); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Phenix City, AL is seeking an Assistant Manager to support the Store Manager in daily store operations, merchandising, and customer service. This role requires knowledge across departments and adherence to company policies; you will assist in scheduling, inventory control, and store performance.

The position is non-exempt, hourly, with responsibilities including managing staff during the Store Manager's absence, delivering outstanding service, and promoting products.

Qualifications

• Retail experience in footwear/apparel preferred.
• 1-3 years of customer service experience.
• Strong interpersonal and communication skills.

Responsibilities

• Assist Store Manager with selling, restocking, merchandising, ordering and scheduling.
• Take charge in the Store Manager's absence.
• Provide guidance to employees and customers across departments.
• Ensure inventory visibility and profitability.

Skills

Retail experience

Customer service

Communication skills

Team leadership

Adaptability

Job description

Hibbett I City Gear in Phenix City, AL is seeking an Assistant Manager to support the Store Manager in daily store operations, merchandising, and customer service. This role requires knowledge across departments and adherence to company policies; you will assist in scheduling, inventory control, and store performance.

The position is non-exempt, hourly, with responsibilities including managing staff during the Store Manager's absence, delivering outstanding service, and promoting products.