Retail Assistant Manager

The Summit Bechtel Reserve; Glen Jean (WV); In loco; USD 20.000 - 21.000; Tempo pieno

Descrizione del lavoro

The Summit Bechtel Reserve is seeking an Assistant Manager to lead a motivated retail team and deliver an exceptional shopping experience for guests on site in Glen Jean, WV. The role supports the Retail Manager, ensuring a welcoming, knowledgeable environment and smooth day-to-day operations when the manager is unavailable.

The ideal candidate has at least 2 years of retail experience, proficiency with computers and POS systems, and a collaborative, customer-service oriented mindset.

Competenze

• Minimum age: 18+
• Proficient computer literacy
• 2+ years in retail work
• Preferred: Experience with Point-of-Sale systems
• Willing to become a registered Scouting America member (background screening)
• Comfortable using Microsoft Teams for daily work communication

Mansioni

• Supervise and support retail staff, coaching operations, sales technique, and customer-service standards
• Oversee POS operations, handling cash and card transactions and resolving discrepancies
• Manage inventory levels, restocking, ordering, and coordinating deliveries
• Serve as first point of contact and ensure prompt, knowledgeable resolutions
• Assist with scheduling and delegating tasks to maintain daily operations
• Reduce inventory shrinkage with sound stock management and loss prevention
• Model the Scout Oath and Law in daily interactions
• Maintain a clean, organized, safe work area
• Perform additional duties assigned by SBR leadership
• Adhere to policies outlined in the SBR staff handbook

Conoscenze

Retail experience

Proficient computer literacy

2+ years in retail

Point-of-Sale systems

Background screening

Microsoft Teams

Descrizione del lavoro

Position Overview

Supporting the Retail Manager in leading a motivated team to deliver an exceptional shopping experience for guests. The Assistant Manager helps ensure the environment is welcoming and knowledgeable for staff and guests. This role helps run smooth day-to-day operation and steps in to lead when the Retail Manager is unavailable.

Key Responsibilities

• Supervise and support retail staff, coaching them on operations, sales technique, and customer-service standards
• Oversee point-of-sale operations, including cash and credit card transactions, and resolve discrepancies as they arise
• Manage inventory levels, including restocking, ordering, and coordinating incoming merchandise deliveries
• Serve as the first point of concern and ensure prompt and knowledgeable resolutions
• Assist with scheduling and delegating tasks to staff to maintain adequate daily operations
• Reduce inventory shrinkage with diligent stock management and loss prevention strategies
• Model the Scout Oath and Law in daily interactions
• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership
• Abide by policies and procedures outlined in the SBR staff handbook

Qualifications

• Minimum age: 18+
• Proficient computer literacy
• Required: 2+ years in retail work
• Preferred: Experience with Point-of-Sale systems
• Willing to become a registered Scouting America member (includes background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical Requirements

• Ability to stand, walk, and hike up to 8 hours daily and ability to lift/move up to 40 pounds
• Complete the Annual Health and Medical Record, including height/weight guidelines
• Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55

Desired Traits

• High emotional intelligence (such as self/social awareness and team dynamics)
• Positive and cheerful attitude with a strong customer-service focus
• Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
• Ability to connect with individuals from diverse age groups, maturity, and backgrounds

Salary: $1750 - $1850 per month