Supervisor, Logistics Support, Retail

BSA Sea Base; Islamorada (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Major medical

Prescription coverage

Dental insurance

Vision insurance

Life insurance

Short and long-term disability

Match Savings plan

Paid time off

Job summary

Scouting America seeks a Supervisor of Logistics Support to run daily store operations, train staff, and oversee inventory, promotions, and online orders. You’ll manage cash handling, scheduling, and reporting to meet sales goals while ensuring cost-effective operations.

The role involves supervising a team in a retail/outdoor setting, with emphasis on customer service, budgeting, and marketing both in-store and online.

Qualifications

• High School Diploma or GED equivalency.
• Three (3) years of experience in a supervisory role within food services, retail, or conference management, ideally in a high-volume and/or outdoor setting.
• Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.
• Some advanced level education preferred.
• Payment Card Industry Data Security Standard (PCI DSS) Training preferred.

Responsibilities

• Schedules, trains, and oversees employees to provide customer service to meet sales goals.
• Creates and receives orders into the POS system using current policies and procedures. Safeguards cash and inventory using current policies and procedures.
• Opens and closes the store in accordance with prescribed policies and procedures. Operates the store within budgeted guidelines to meet profit goals. Completes all prescribed paperwork and reports in a timely and accurate manner.
• Identify current product mix to support all aspects of program.
• Manages online order systems and store website. Develops marketing and promotions for in the store and online.
• Performs other job-related duties as assigned.

Job description

Position Overview

We are seeking a dedicated and driven Supervisor of Logistics Support to manage the overall daily operation of assigned store(s) to ensure cost-effective and quality store/field operations. In this role you will schedule, train, and oversee employees to provide customer service to meet sales goals. The Supervisor of Logistics Support manages sales promotions, inventory control, stock layout and display, expenditures and budget maintenance, and control of physical inventories to meet sales and earnings objectives. You will oversee online order systems and development of promotions. This position reports to the Manager of Operations Florida Sea Base.

Responsibilities

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Schedules, trains, and oversees employees to provide customer service to meet sales goals.
• Creates and receives orders into the POS system using current policies and procedures. Safeguards cash and inventory using current policies and procedures.
• Opens and closes the store in accordance with prescribed policies and procedures. Operates the store within budgeted guidelines to meet profit goals. Completes all prescribed paperwork and reports in a timely and accurate manner.
• Identify current product mix to support all aspects of program.
• Manages online order systems and store website. Develops marketing and promotions for in the store and online.
• Performs other job-related duties as assigned.

Competencies

• Knowledge of: Retail operations, including customer service, inventory management, merchandising, scheduling, and cash handling; safety and security protocols; budgeting and financial management; digital and print marketing methods and strategies; retail point-of-service and store management technology.

• Skill in: Planning, development, and execution of successful retail marketing plan and store management; managing multiple tasks, deadlines, and priorities; building relationships with team members, resolving conflict, and providing effective feedback; critical thinking and problem-solving; handling unexpected situations and challenges; organization and management of multiple tasks, deadlines, and priorities; verbal and written communication skills essential for interacting with customers, employees, and other stakeholders.

• Ability to: Motivate and coach team members to achieve their full potential and sales goals; delegate tasks effectively and empower team members; make sound decisions quickly and efficiently; adapt to change and new situations in a fast-paced retail environment; analyze retail data to make informed decisions regarding inventory, marketing, and budget.

Education

• High School Diploma or GED equivalency.

Qualifications

• Three (3) years of experience in a supervisory role within food services, retail, or conference management, ideally in a high-volume and/or outdoor setting.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.

Preference

• Some advanced level education preferred.
• Payment Card Industry Data Security Standard (PCI DSS) Training preferred.

Benefits

Scouting America is an equal-opportunity employer.

• Benefits include major medical, prescription coverage, dental, vision, life insurance, short and long-term disability, accidental death, and a Match Savings plan.
• We also offer a generous PTO policy and Scouting America holiday observances.

Since 1910, Scouting America has encouraged personal growth by teaching youth how to set goals and achieve them with determination. Scouting America promotes a culture where youth, volunteers, and employees feel a sense of belonging-where every person feels respected and valued. Join us and help us mold the future leaders of America!

We welcome families of all backgrounds to help prepare young people to serve as successful members and leaders of our nation's diverse communities.