Zip Ride Assistant Director

The Summit Bechtel Reserve; Glen Jean (WV); Presencial; USD 22.000 - 23.000; Jornada completa

Descripción de la vacante

The Summit Bechtel Reserve in Glen Jean, WV, seeks a capable Zip Operation Manager to oversee Eagle Flight, Gateway, and Legacy zips. This role trains staff, ensures safety, and maintains quality across operations, with a focus on customer service and program impact.

Responsibilities include staff development, equipment monitoring, performance evaluations, inventory control, and adherence to camp policies. Preference for prior Summit employment and leadership experience.

Formación

• Must be 21+ years old
• BSA C.O.P.E. Direction National Camp School Card (training provided)
• At least 1 year of leading teams
• Zip line work experience
• Willing to become a registered Scouting America member (background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Responsabilidades

• Train and manage staff to ensure a safe, impactful, and fun program
• Monitor equipment conditions and report deficiencies to remove unsafe gear and modify operations
• Provide periodic staff performance evaluations and participate in disciplinary actions
• Maintain inventory control for program operations, equipment, and facilities
• Maintain a training and practitioner experience portfolio
• Model the Scout Oath and Law in daily interactions
• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership
• Abide by policies and procedures outlined in the SBR staff handbook

Conocimientos

Team leadership

Customer service

Safety awareness

Communication

Herramientas

Microsoft Teams

Descripción del empleo

Position Overview

Responsible for overseeing the operation and management of Eagle Flight, Gateway, and Legacy zips, and zip staff. This manager will provide training, customer service and quality.

Key Responsibilities

• Train and manage staff to have the knowledge to carry out a safe, impactful, and fun program
• Monitor equipment conditions and report deficiencies to remove unsafe equipment and modify operations
• Provide periodic performance evaluations of staff and partake in any disciplinary actions
• Maintain Inventory control for program operations, equipment, and facilities
• Effectively maintain a training and practitioner experience portfolio
• Model the Scout Oath and Law in daily interactions
• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership
• Abide by policies and procedures outlined in the SBR staff handbook

Qualifications

• Minimum age: 21+
• Required: BSA C.O.P.E. Direction National Camp School Card (training provided)
• Required 1+ yr. leading teams, Prefer 1+ Summit employment
• Documented Zip line work experience
• Willing to become a registered Scouting America member (includes background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical Requirements

• Ability to stand, walk, and hike up to 8 hours daily and ability to lift/move up to 70 pounds
• Complete the Annual Health and Medical Record, including height/weight guidelines
• Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55

Desired Traits

• High emotional intelligence (such as self/social awareness and team dynamics)
• Positive and cheerful attitude with a strong customer-service focus
• Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
• Ability to connect with individuals from diverse age groups, maturity, and backgrounds

Salary: $2000 - $2100 per month