Retail Assistant General Manager - Lead & Grow Store

FALL CREEK FARM & NURSERY; Pennsylvania; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Monthly bonuses

401(k) plan

Comprehensive benefits package

Job summary

Trulieve is seeking an Assistant General Manager for our Retail Dispensaries in Whitehall, PA. The role supports the General Manager in leading store personnel, overseeing inventory, and delivering exceptional customer experiences while maintaining regulatory compliance.

The position requires two years of related experience, cash handling skills, and strong interpersonal abilities. The candidate will help manage labor budgets, coach staff, and ensure brand standards across operations.

Qualifications

• Two years of related experience and/or training or equivalent combination of education and experience.
• Prior management experience in retail and/or customer service is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism for communication at all levels.
• Able to communicate in conversational English with customers and team members.

Responsibilities

• Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results.
• Maintain brand standards in visual merchandising.
• Ensure regulatory compliance with all state-specific regulations.
• Review, communicate and ensure compliance with all company SOPs.
• Coach, train, and develop the team to meet service standards and objectives.
• Handle patient issues and escalations when on duty.
• Maintain professional relationships with business partners.
• Assist the General Manager in managing labor budget.
• Perform other tasks assigned by management.

Skills

Experience management

Cash handling

Interpersonal skills

Discretion

English communication

Team leadership

Job description

Trulieve is seeking an Assistant General Manager for our Retail Dispensaries in Whitehall, PA. The role supports the General Manager in leading store personnel, overseeing inventory, and delivering exceptional customer experiences while maintaining regulatory compliance.

The position requires two years of related experience, cash handling skills, and strong interpersonal abilities. The candidate will help manage labor budgets, coach staff, and ensure brand standards across operations.