Retail Assistant General Manager - Bonus & Benefits

Trulieve; Florida; Vor Ort; USD 30.000 - 39.000; Vollzeit

Benefits dieser Stelle

Monthly bonuses

401(k) plan

Benefits package

Zusammenfassung

Trulieve in Florida is hiring an Assistant General Manager to support the General Manager with leadership, supervision of store personnel, inventory management, and daily operations to ensure a superior customer experience.

The role includes coaching a 40+ strong team, maintaining compliance with state regulations, and driving service standards while meeting key performance metrics. Flexible scheduling and bonus opportunities are part of the compensation package.

Qualifikationen

• Two years of related experience and/or training or equivalent combination of education and experience.
• Prior management experience, preferably in retail and/or customer service.
• Must have prior cash handling experience.
• Must possess the ability to train, develop and evaluate a team of 40+ employees.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; maintain confidentiality.
• Ability to communicate in conversational English with customers and team members and operate electronic equipment.
• Proven ability to analyze data and derive conclusions to inform policies and procedures.

Aufgaben

• Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results.
• Maintain brand standards in visual merchandising.
• Ensure consistent regulatory compliance with all state specific regulations.
• Review, communicate and ensure compliance with all company SOPs and communicate changes to employees.
• Coach, train, and develop the team focused on service standards and accountability to meet objectives.
• Monitor and maintain store inventory.
• Handle and resolve patient issues and escalations when on duty.
• Maintain professional relationships with business partners.
• Assist the General Manager in managing labor budget to meet the needs of the business.
• Maintain confidentiality and compliance.
• Perform other tasks assigned by management.

Kenntnisse

Two years experience

Retail/customer service

Cash handling

Team training & development

Interpersonal skills

Communication

Data analysis

Confidentiality

Jobbeschreibung

Trulieve in Florida is hiring an Assistant General Manager to support the General Manager with leadership, supervision of store personnel, inventory management, and daily operations to ensure a superior customer experience.

The role includes coaching a 40+ strong team, maintaining compliance with state regulations, and driving service standards while meeting key performance metrics. Flexible scheduling and bonus opportunities are part of the compensation package.