Assistant Store General Manager — Bonus Eligible, 401(k)

Renew Cannabis Co.; Cottonwood (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Monthly bonuses

401(k) plan

Comprehensive benefits package

Job summary

Trulieve is seeking an Assistant General Manager to support the General Manager in leading store personnel, inventory management, and daily operations. You will ensure regulatory compliance while delivering a high-quality customer experience in a fast-paced retail environment.

You will coach and develop a team of 40+ staff, maintain brand standards, and help manage labor budgets. This role requires strong communication, confidentiality, and a customer-focused mindset to drive service and sales.

Qualifications

• Two years of related experience and/or training or equivalent combination of education and experience.
• Prior management experience, preferably in retail and/or customer service area.
• Must have prior cash handling experience.
• Must possess the ability to train, develop and evaluate a team of 40+ employees.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment and safety procedures.
• Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures.

Responsibilities

• Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results.
• Maintain brand standards in visual merchandising.
• Ensure consistent regulatory compliance with all state specific regulations.
• Review, communicate and ensure compliance with all company SOPs and convey changes to employees.
• Provide coaching, training, and development to the team focused on service standards and accountability.
• Monitor and maintain store inventory.
• Handle and resolve patient issues and escalations when on duty.
• Maintain professional relationships with business partners.
• Assist the General Manager in managing labor budget to meet business needs.
• Maintain confidentiality and compliance.
• Perform other tasks assigned by management.

Skills

Retail management

Customer service leadership

Cash handling

Team training & development

Confidentiality & discretion

English communication

Data analysis

Customer interaction

Job description

Trulieve is seeking an Assistant General Manager to support the General Manager in leading store personnel, inventory management, and daily operations. You will ensure regulatory compliance while delivering a high-quality customer experience in a fast-paced retail environment.

You will coach and develop a team of 40+ staff, maintain brand standards, and help manage labor budgets. This role requires strong communication, confidentiality, and a customer-focused mindset to drive service and sales.