Retail Assistant General Manager — Lead Team & Service

Renew Cannabis Co.; Hurricane (WV); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Monthly bonuses

401(k) plan

Comprehensive benefits package

Job summary

Trulieve is seeking an Assistant General Manager to lead store operations, support the General Manager, manage inventory, and drive customer satisfaction. You will ensure regulatory compliance while coaching a large team and upholding brand standards in a fast-growing retail environment.

This hourly role requires strong leadership, cash handling, and the ability to analyze data to inform policies and procedures, with a focus on delivering an exceptional patient experience.

Qualifications

• Two years of related experience and/or training or equivalent combination of education and experience.
• Prior management experience in retail or customer service is a plus.
• Must have prior cash handling experience.
• Ability to train, develop and evaluate a team of 40+ employees.
• Strong interpersonal skills and professionalism; maintain confidentiality.
• English communication with customers and team; operate basic office equipment.
• Ability to analyze data to inform policies and procedures.

Responsibilities

• Plan and implement strategies with the General Manager to drive service standards and sales.
• Maintain brand standards in visual merchandising.
• Ensure regulatory compliance with state regulations.
• Communicate and enforce SOPs to staff and leadership.
• Coach and develop the team to meet objectives and quality expectations.
• Monitor and manage store inventory.
• Handle patient issues and escalations when on duty.
• Maintain professional relationships with partners.
• Assist in labor budget management.
• Maintain confidentiality and compliance.
• Perform other tasks as assigned by management.

Skills

Retail management

Cash handling

Team leadership

Customer service

Communication

Confidentiality

English proficiency

Data analysis

Training & development

Tools

POS systems

Computers & devices

Job description

Trulieve is seeking an Assistant General Manager to lead store operations, support the General Manager, manage inventory, and drive customer satisfaction. You will ensure regulatory compliance while coaching a large team and upholding brand standards in a fast-growing retail environment.

This hourly role requires strong leadership, cash handling, and the ability to analyze data to inform policies and procedures, with a focus on delivering an exceptional patient experience.