Retail Asset Protection Investigator

JCPenney; West Virginia; On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with Company match

Employee discount on merchandise

Paid holidays

Job summary

JCPenney Shrink/Asset Protection role based in West Virginia involves detecting theft, gathering evidence, and reporting incidents per policy. Responsibilities include interviews, investigations, and coordination with leadership and law enforcement. Some travel to designated stores is required.

Candidate should have 1+ years retail/asset protection experience, a high school diploma, and be 18+. Benefits include competitive offerings in benefits and employee discounts.

Qualifications

• 1+ years retail work experience / Asset Protection / Security.
• High School diploma or equivalent; AA/BA/BS preferred in related fields.
• Must be age 18 or older.

Responsibilities

• Observes activities to detect theft and collects investigative evidence.
• Executes required investigations and documents all stages.
• Conducts external interviews with customers and contractors suspected of theft.
• Reports suspected fraud and policy infractions to AP and store leadership.
• Creates and manages records for apprehension, statements, and evidence disposition.
• Travel to stores as necessary per direction from AP leadership.
• Attends court hearings and coordinates with law enforcement as needed.
• Supports safety culture and conducts store walkthroughs to identify hazards.

Skills

Retail experience

Investigation

Education

High School diploma

Criminal Justice coursework

Job description

JCPenney Shrink/Asset Protection role based in West Virginia involves detecting theft, gathering evidence, and reporting incidents per policy. Responsibilities include interviews, investigations, and coordination with leadership and law enforcement. Some travel to designated stores is required.

Candidate should have 1+ years retail/asset protection experience, a high school diploma, and be 18+. Benefits include competitive offerings in benefits and employee discounts.