Retail Area Supervisor — Growth Leader with 30% Discount

Ocean State; New Bedford (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

30% associate store discount

Job summary

The Store Area Supervisor at Ocean State Job Lot oversees the daily operations and merchandising of assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader. This role is a development path toward leadership positions within OSJL.

The starting pay range is $19.00-$21.00/hr, based on qualifications and experience. All associates receive a 30% associate store discount. OSJL is committed to growth, innovation, and work-life harmony.

Qualifications

• 1+ years experience in retail.
• Customer service experience and training experience preferred.
• Computer skills: Google suite (Email, Sites, Slides, Drive, Docs, Sheets) and Qlik.
• Availability to work nights and weekends.
• Must be 18 years or older.

Responsibilities

• Deliver exceptional customer service following the T.R.E.A.T. model.
• Bridge customers with corporate service for issue resolution.
• Promote company-wide initiatives (donations, loyalty, promotions).
• Create effective work schedules for the assigned area.
• Guide and support team to ensure task completion and a collaborative environment.
• Support training for store associates and growth opportunities.
• Manage merchandise presentation and adherence to guidelines.
• Maintain signage and pricing accuracy; manage stock flow.
• Handle packouts, returns, transfers, recalls per policy.
• Uphold safety and maintenance standards.
• Oversee opening and closing when designated.
• Operate cash register as needed.
• Adhere to all company policies.

Skills

Customer service

Team leadership

Training others

Merchandise stocking

Tools

Google platform

Qlik

Job description

The Store Area Supervisor at Ocean State Job Lot oversees the daily operations and merchandising of assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader. This role is a development path toward leadership positions within OSJL.

The starting pay range is $19.00-$21.00/hr, based on qualifications and experience. All associates receive a 30% associate store discount. OSJL is committed to growth, innovation, and work-life harmony.