Retail Apparel Lead: Elevate Service & Team Growth

Golf Galaxy; Beachwood (OH); On-site; USD 42,000 - 70,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Lead to directly influence store execution and the teammate experience. You will work with the store leadership to develop a strong team, uphold brand standards, and guide daily operations.

This role emphasizes empathy, collaboration, and leading by example to provide exceptional customer service. As a store leader, you will participate in hiring, training, and coaching teammates, ensuring a welcoming environment and adherence to store policies, safety, and

Qualifications

• Flexible availability - nights, weekend, and holidays.
• Prior retail sales experience (or customer-focused experience) preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. repetitively (up to 25 times per hour).
• Ability to work extended periods of time standing or walking (up to 4 hours).
• Ability to work at heights greater than 4 feet with ladder or platform.
• Ability to perform repetitive motions for short periods (up to 2 hours).

Responsibilities

• Supports building and hiring a strong team by observing in-store interviews and department tours.
• Builds a people-first culture by connecting with every teammate to build trust and respect.
• Plans, organizes, and aligns workforce to execute daily assignments, game plans, and store events.
• Leads by example to ensure brand standards and show how tasks align to goals.
• Adheres to safety, loss prevention and SOPs; maintains confidentiality.

Job description

DICK'S Sporting Goods is seeking a Lead to directly influence store execution and the teammate experience. You will work with the store leadership to develop a strong team, uphold brand standards, and guide daily operations.

This role emphasizes empathy, collaboration, and leading by example to provide exceptional customer service. As a store leader, you will participate in hiring, training, and coaching teammates, ensuring a welcoming environment and adherence to store policies, safety, and