Retail Admin

Compass Group USA; Chicago (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy at United Center seeks a detail-oriented Retail Admin to support the Chicago Bulls and Chicago Blackhawks venues. On-site role handling internal orders, product transfers, and billing.

You will work closely with retail staff, maintain records in Excel, and ensure smooth day-to-day operations in a fast-paced arena environment.

Ideal candidate has 1–2 years of retail admin experience, strong communication, and proficiency with Excel and inventory tools.

Qualifications

• 1–2 years in retail operations or administrative roles.
• Proficient with Excel, billing systems, and inventory tools.
• Strong written and verbal communication and attention to detail.

Responsibilities

• Process and fulfill internal orders accurately and timely.
• Coordinate transfer of merchandise between arena retail locations.
• Assist with internal billing and reporting.
• Maintain records of product movement using internal systems.
• Serve as a friendly point of contact for Bulls/Blackhawks clients, staff, and visitors.
• Communicate effectively with team members to meet operational needs.

Skills

Excellent communication

Strong organization

Customer service mindset

Team collaboration

Tools

Microsoft Excel

Billing systems

Inventory management systems

Job description

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

The Retail Admin supports the United Center Retail team and serves as a key point of contact for both Chicago Bulls and Chicago Blackhawks clients. This role is responsible for processing internal orders, coordinating product transfers across multiple locations, and assisting with internal billing processes. The Retail Admin plays a vital role in ensuring smooth day-to-day retail operations while maintaining exceptional communication and client service standards.

The ideal candidate is highly organized, efficient, comfortable working in a fast-paced environment, and confident interacting with internal teams and visitors.

Key Responsibilities

• Process and fulfill internal orders accurately and in a timely manner.
• Coordinate and track the transfer of merchandise between retail locations within the arena.
• Assist with internal billing processes, including preparing and reconciling invoices and reports.
• Maintain accurate records of product movement and order completion using Excel and internal systems.
• Serve as a friendly, professional point of contact for Bulls and Blackhawks clients, retail staff, and visitors.
• Communicate effectively with team members to ensure operational needs are met before, during, and after events.
• Support retail leadership with administrative tasks and reporting as needed.
• Work on-site throughout the arena, including in retail spaces, offices, and storage areas as necessary.

Qualifications

Experience: 1–2 years in retail operations, administration, or a related field preferred.

Technical Skills

• Advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables, reporting).
• Comfortable using computers, billing systems, and inventory management tools.
• Excellent written and verbal communication skills.
• Friendly, approachable, and professional with all clients and colleagues.

Other Requirements

• Ability to work efficiently in a fast-paced environment.
• Comfortable being on your feet and moving throughout the arena as needed.
• Strong organizational skills and attention to detail.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely.