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Compass Group USA; Los Angeles (CA); Sur place; USD 20 664 - 30 307; Plein temps

Avantages offerts par ce poste

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Résumé du poste

Compass Group USA is hiring a Team La Store Associate to deliver exceptional guest experiences at stadium venues. You will help guests connect with teams, events, and experiences, drive sales, maintain merchandising standards, and support daily retail operations.

This role requires a passion for customer service, enthusiasm for sports and entertainment, and the ability to thrive in a fast-paced, event-driven environment where every guest interaction contributes to the fan experience.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced, guest-focused environment.
• Flexible schedule, including evenings, weekends and holidays.
• Ability to multitask while maintaining attention to detail.
• Previous retail, hospitality, entertainment, or guest service experience a must.

Responsabilités

• Welcome guests with enthusiasm and professionalism.
• Create memorable experiences by engaging with fans and visitors in a positive and authentic manner.
• Assist guests in selecting merchandise by providing product knowledge and personalized recommendations.
• Resolve guest concerns quickly and professionally, escalating issues when appropriate.
• Provide a high level of service that reflects the organization's commitment to excellence.
• Support daily opening, closing and operational procedures.
• Receive, unpack, ticket and stock merchandise shipments.
• Maintain a clean, organized and safe retail environment.
• Follow company policies regarding safety, loss prevention, cash handling and inventory control.
• Assist with inventory counts, cycle counts, and stockroom organization.
• Adapt quickly to varying crowd volumes and event schedules.
• Support high-volume sales periods during games, concerts, and special events.
• Assist in managing guest flow and maintaining efficient shopping experience during peak periods.
• Work collaboratively with store leadership and fellow team members.
• Foster a positive, inclusive and team-oriented environment by supporting fellow associates and contributing to team success.
• Contribute to event-day readiness by proactively assisting teammates during high-volume periods and peak traffic times.
• Lead by example through accountability, professionalism, reliability, and a commitment to delivering best-in-class guest experience.
• Contribute to a positive, inclusive, and team-oriented culture.

Connaissances

Customer service

Communication

Multitasking

Description du poste

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

The Team La Store Associate delivers exceptional guest experiences by creating memorable interactions for fans and visitors.

As a brand ambassador, you will help guests connect with the teams, artists, events, and experiences they love while driving sales, maintaining merchandising standards, and supporting daily retail operations.

This role requires a passion for customer service, enthusiasm for sports and entertainment, and the ability to thrive in a fast-paced, event-driven environment where every guest interaction contributes to the overall fan experience.

Guest & Fan Experience

• Welcome guests with enthusiasm and professionalism
• Create memorable experiences by engaging with fans and visitors in a positive and authentic manner.
• Assist guests in selecting merchandise by providing product knowledge and personalized recommendations.
• Resolve guest concerns quickly and professional escalating issues when appropriate.
• Provide high level of service that reflects the organization's commitment to excellence.

Store Operations

• Support daily opening, closing and operational procedures
• Receive, unpack, ticket and stock merchandise shipments
• Maintain a clean, organized and safe retail environment.
• Follow company policies regarding safety, loss prevention, cash handling and inventory control.
• Assist with inventory counts, cycle counts, and stockroom organization.
• Adapt quickly to varying crowd volumes and event schedules.
• Support high-volume sales periods during games, concerts, and special events.
• Assist in managing guest flow and maintaining efficient shopping experience during peak periods

Teamwork

• Work collaboratively with store leadership and fellow team members.
• Foster a positive, inclusive and team-oriented environment by supporting fellow associates and contributing to team success.
• Contribute to event-day readiness by proactively assisting teammates during high-volume periods and peak traffic times.
• Lead by example through accountability, professionalism, reliability, and a commitment to delivering best-in-class guest experience.
• Contribute to a positive, inclusive, and team-oriented culture.

What We’re Looking For

• Excellent customer service and communication skills.
• Ability to work in a fast-paced, guest-focused environment
• Flexible schedule, including evenings, weekends and holidays.
• Ability to multitask while maintaining attention to detail
• Previous retail, hospitality, entertainment, or guest service experience a must

Physical Requirements

• Able to stand, move, and walk throughout your shift.
• Comfortable lifting up to 25 pounds, bending, crouching, and using ladders when needed.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.