Retail Supervisor

Compass Group USA; Chicago (IL); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Instapay

Even app benefits

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy, located at United Center in Chicago, seeks a Part-Time Supervisor to lead the Madhouse Team Store. You will drive exceptional guest experiences, oversee merchandising, and ensure store readiness in a fast-paced arena environment.

The role requires strong leadership, organization, and flexibility, with duties including opening/closing, stock checks, and assisting with onboarding. Join a team supporting Bulls and Blackhawks merchandise.

Qualifications

• Previous retail supervisory experience preferred.
• Strong leadership and guest-service skills.
• Ability to train and onboard new team members.
• Excellent communication and problem-solving abilities.

Responsibilities

• Lead daily operations of the Madhouse Team Store at United Center.
• Oversee merchandising, stock, and visual standards.
• Assist with opening/closing duties and store readiness.
• Support onboarding and daily direction for team members.
• Handle cashiering duties and ensure accurate transactions when needed.

Skills

Leadership

Customer Service

Team Supervision

Communication

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Job description

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

ThePart-Time Supervisorplays a key leadership role in supporting daily operations of ourMadhouse Team Storein theUnited Center. This position helps drive an exceptional guest experience by leading team members, overseeing merchandising, maintaining visual standards, and assisting with store readiness. The ideal candidate is organized, service-driven, and comfortable leading in a fast-paced retail environment.

TheMadhouse Storeis located in the Atrium of the United Center and is open year-round, offering a wide selection ofChicago BullsandChicago Blackhawksmerchandise.

TheUnited Centeris the largest arena in the U.S., located near Chicago’s West Side. It hosts concerts, sporting events, and is home to theChicago Bulls(NBA) andChicago Blackhawks (NHL).

Deliver and model exceptional, friendly service to every guest.

Greet and assist guests promptly; provide product knowledge and promote store offerings.

Support and guide team members during shifts; assist with onboarding and daily direction.

Store Operations

Assist with opening/closing duties; ensure store is clean, organized, and guest-ready.

Monitor product stock and report shortages before store opening.

Coordinate with the warehouse or management to locate needed styles/sizes.

Maintain consistent visual standards across all areas of the store.

Oversee check-in of all merchandise into the Team Store.

Ensure proper folding, hanging, and placement of merchandise on the sales floor.

Verify all folded tees have correct size stickers; ensure hangers face the same direction.

Support team in ongoing sizing, straightening, and restocking.

Stay informed about new arrivals and changes in store layout.

Cashiering (as needed)

Ensure register stations are functional and well-stocked.

Support accurate transactions and cash handling procedures.

Additional Duties

Perform other responsibilities as assigned by the Retail Manager.

Serve as a go-to leader for team members during shifts.

Qualifications:

Retail and/or supervisory experience preferred.

Strong leadership, communication, and problem-solving abilities.

Flexible availability including nights, weekends, and holidays.

Able to stand for extended periods and perform physical tasks such as stocking.

Energetic, team-oriented, and committed to delivering top-tier service.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Job Segment: Merchandising, Part Time, Retail