Retail Account Training Lead

Winston Retail

New York (NY)

On-site

USD 60,000 - 70,000

Full time

14 days+
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Benefits offered by this job

Health Insurance
401k
Employee Discount program
Wellness program
Pet Insurance

Job summary

Winston Retail is seeking an Account Training Manager in New York to design and implement training tools for our field team. You will collaborate with Account Management and District Market Managers to ensure strict adherence to Retail Mass Merchandising standards and client directives.

The role demands strong training, coaching, and presentation skills, plus people management and relationship-building capabilities.

Qualifications

  • 4-year or advanced degree is a plus.
  • 3 years of experience within a specialty or retail chain.
  • Experience managing a team.
  • Previous work as a retail coordinator or visual manager.
  • Experience developing training materials.
  • Experience managing a client within an agency.

Responsibilities

  • Create training tools to prepare the field team to meet client expectations.
  • Execute on direction from the District Market Manager and ensure standards are met.
  • Develop and maintain the full Retail Mass Merchandising training suite.
  • Create and update Store Visit Reports according to client needs to drive field success.
  • Create tools to enhance Field Merchandising team efficiency.
  • Provide data summaries to support visit execution and project success.
  • Monitor client feedback and communicate findings to the DMM, taking action where appropriate.
  • Evaluate and optimize the SVR/proto review process to visualize results.

Skills

Training
Coaching
Presentation
People management
Relationship building
Negotiation
Adaptability
Multitasking

Education

4-year degree

Tools

Excel
Word
PowerPoint
Email

Job description

Winston Retail is seeking an Account Training Manager in New York to design and implement training tools for our field team. You will collaborate with Account Management and District Market Managers to ensure strict adherence to Retail Mass Merchandising standards and client directives.

The role demands strong training, coaching, and presentation skills, plus people management and relationship-building capabilities.

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