Retail Account & Product Development Coordinator – Walmart / Home Décor

Test Rite Products; Bentonville (AR); On-site; USD 42,000 - 58,000; Full time

Job summary

Test Rite Products Corp. in Bentonville, AR, seeks a proactive Sales Support / Account Management helper for Home Décor. You will coordinate cross-functional teams, track progress, and assist with quotations and market research to drive category growth.

The role requires 2–5 years of relevant experience, a BA/BS, and familiarity with Walmart systems such as Scintilla, Supplier One and Retail Link. Expect a collaborative, detail-oriented environment in a fast-paced food- and home goods retail

Qualifications

• 2–5 years’ experience in Sales Support, Product Development and/or Account Management support.
• Bachelor’s degree or equivalent experience.
• Working knowledge of Walmart systems Scintilla, Supplier One and Retail Link.
• Preferably experience with foreign sourced products.
• Familiarity with packaging for Walmart Private Brands.
• Driven to constantly learn, grow and expand knowledge of our business processes.

Responsibilities

• Manage day-to-day communications and tasks with cross-functional teams.
• Track project status and report weekly on progress.
• Review quotations and proposal documents for accuracy.
• Coordinate customer-specific internal processes and systems.
• Conduct market research via comp shop reports and store observations.
• Prepare and organize presentation materials for internal/external use.
• Attend meetings and relay notes to partners in Asia and Walmart.
• Support ecommerce with content creation for in-store and .com.

Skills

Communication skills

Multitasking

Detail-oriented

Project coordination

Initiative / self-starter

Education

Bachelor's degree or equivalent experience

Tools

Scintilla (Walmart)

Supplier One

Retail Link

Job description

Company Description Test Rite Products Corp. (TRPC) is the global supply chain and product engine of Test Rite Group, partnering with leading retailers to deliver products and brands that elevate everyday living. With over 50 years of experience, the company supports mass, DIY, club, discount, drug, and specialty retailers across North America and Europe. Test Rite’s portfolio spans tools, hardware, automotive, electrical, lighting, seasonal, and home décor categories, supporting both private label and national brands. The company also manages proprietary brands such as Brinks Padlocks, Keeper, Wright Products, SecureTite, tepro, MotorHead, and HomeZone Living. Operating across 14 hubs in 8 countries, Test Rite provides end-to-end product development, sourcing, quality assurance, regulatory compliance, and logistics through a digital-first approach.

This position will focus on Home Décor and will work closely with the Account Manager and Director as well as support teams to provide seamless communication between customers, account managers, warehouse and our partners in Asia. This role will help drive sales processes as well as support all assigned category logistics. This position will work both independently and collaboratively with our business development teams.

This role is a point of contact for buying teams and day to day operational issues thus requiring strong communication skills, follow-through, attention to detail, ability to multitask and prioritize, proactive thinking and ownership of work.

Essential Duties and Responsibilities for the position:

• Management of the day-to-day business communications and tasks.
• Communicate with cross functional business units.
• Track and manage project status and report on a weekly basis.
• Help review quotations and other proposal documents for accuracy and be able to obtain additional information when necessary.
• Manage customer specific internal processes and systems.
• Help to research and analyze market trends through comp shop reports, store photos and key observations.
• Help prepare and organize presentation materials for internal and external communication.
• Attend and participate in all internal meetings and take notes to communicate with our partners in Asia.
• Work with ecommerce manager to build marketing assets for in store and .com product content including but not limited to item descriptions, dimensions, features and benefits, marketing copy, and photography
• Support sales team during the meetings and customer presentations
• Manage sample preparation and review process.
• Manage all sample deliveries and unbox all items upon arrival, deliver samples in a timely manner
• Inspect samples and provide feedback to our partners in Asia.
• Lead all sample testing stages (development, aesthetic, pre-production, production, in-store pulls) and communicate results to our partners in Asia and to Walmart
• Create and attach sample tags for all sample finalizations
• Set showroom MOD to mirror current Walmart MOD and ensure we have all competitor items set correctly
• Manage new item set up process
• Create all new item numbers and set up items (item creation) in Supplier One
• Lead all color testing stages (LD, SD, MU) and communicate results to our partners in Asia and Walmart teams
• Manage/edit all packaging creation and communicate with Walmart and third-party packaging teams
• Assist our partners in Asia with RFID implementation, testing or inquiries
• Assist our partners in Asia with GRS, FSC and other pertinent certifications
• Review and key all quotes and ensure consistency between QMS, CCS, internal sheets, etc.
• Manage Bazaar voice sample process and customer reviews and responses.
• Maintain professional image and standards.
• Perform other duties and responsibilities as assigned, based on business needs.

Skills / Knowledge / Experience / Education needed to perform the job successfully:

• 2-5 years’ experience in Sales Support, Product Development and/or Account Management support
• B.A., BS, any field or equivalent experience
• Working knowledge of Walmart systems Scintilla, Supplier One, & Retail Link
• Preferably experience with foreign sourced products
• Familiarity and knowledge of packaging for Walmart Private Brands.
• Driven to constantly learn, grow and expand your knowledge about our business process as well as for products, materials production and innovation.
• Organized, resourceful and initiative-driven (self-starter).
• Exercise judgement to prioritize and communicate to meet and exceed project deadlines and commitments.
• Ability to multitask and manage multiple projects simultaneously
• Strong attention to detail.

Physical Demands:

• Extensive use of computers
• Build/Assemble samples
• Regular store visits to monitor and track the market. Take store photos of displays, items and pricing and share them with teams.