Walmart Sales Support Coordinator

Test-Rite Products Corp.; Bentonville (AR); On-site; USD 55,000 - 60,000; Full time

Job summary

Test-Rite Products Corp. seeks an experienced Sales Support Coordinator in Arkansas to handle day-to-day admin tasks and support growth initiatives. You will assist with market research, competitive reviews, and liaise between customers, account managers, warehouse, and partners in Asia.

The role focuses on Home Décor, supports the team’s sales processes, and requires strong communication, detail orientation, and multitasking with ownership of work.

Qualifications

• 2–5 years’ experience in Sales Support, Product Development and/or Account Management support.
• Bachelor’s degree or equivalent experience in any field.
• Working knowledge of Walmart systems Scintilla, Supplier One, & Retail Link.
• Preferably experience with foreign sourced products and Walmart Private Brands.

Responsibilities

• Manage day-to-day communications and tasks across cross-functional units.
• Track and report project status on a weekly basis.
• Review quotations and proposals for accuracy and completeness.
• Coordinate sample preparation, testing, and feedback with Asia partners.
• Assist ecommerce with marketing assets and product content (descriptions, dimensions, features, photos).
• Support sales team during meetings and customer presentations.

Skills

Sales Support

Account Management

Market Research

Product Development

Communication

Education

B.A., B.S. or equivalent

Tools

Scintilla

Supplier One

Retail Link

Job description

Job DetailsLevel: ExperiencedJob Location: Arkansas Office - Bentonville, AR 72712Position Type: Full TimeSalary Range: $55,000.00 - $60,000.00Position Summary

The role of Sales Support Coordinator is to complete administrative tasks and duties associated with day-to-day operation of the assigned business categories as well as support the team’s growth initiatives by helping with market research and competitive reviews.

This position will focus on Home Décor and will work closely with the Account Manager and Director as well as support teams to provide seamless communication between customers, account managers, warehouse and our partners in Asia.

This role will help drive sales processes as well as support all assigned category logistics.

This position will work both independently and collaboratively with our business development teams.

This role is a point of contact for buying teams and day to day operational issues thus requiring strong communication skills, follow-through, attention to detail, ability to multitask and prioritize, proactive thinking and ownership of work.

Essential Duties and Responsibilities for the position:

• Management of the day-to-day business communications and tasks.
• Communicate with cross functional business units.
• Track and manage project status and report on a weekly basis.
• Help review quotations and other proposal documents for accuracy and be able to obtain additional information when necessary.
• Manage customer specific internal processes and systems.
• Help to research and analyze market trends through comp shop reports, store photos and key observations.
• Help prepare and organize presentation materials for internal and external communication.
• Attend and participate in all internal meetings and take notes to communicate with our partners in Asia.
• Work with ecommerce manager to build marketing assets for in store and .com product content including but not limited to item descriptions, dimensions, features and benefits, marketing copy, and photography
• Support sales team during the meetings and customer presentations
• Manage sample preparation and review process.
  • Manage all sample deliveries and unbox all items upon arrival, deliver samples in a timely manner
  • Inspect samples and provide feedback to our partners in Asia.
  • Lead all sample testing stages (development, aesthetic, pre-production, production, in-store pulls) and communicate results to our partners in Asia and to Walmart
  • Create and attach sample tags for all sample finalizations
  • Set showroom MOD to mirror current Walmart MOD and ensure we have all competitor items set correctly
• Manage new item set up process
• Create all new item numbers and set up items (item creation) in Supplier One
• Lead all color testing stages (LD, SD, MU) and communicate results to our partners in Asia and Walmart teams
• Manage/edit all packaging creation and communicate with Walmart and third-party packaging teams
• Assist our partners in Asia with RFID implementation, testing or inquiries
• Assist our partners in Asia with GRS, FSC and other pertinent certifications
• Review and key all quotes and ensure consistency between QMS, CCS, internal sheets, etc.
• Manage Bazaar voice sample process and customer reviews and responses.
• Maintain professional image and standards.
• Perform other duties and responsibilities as assigned, based on business needs

Skills / Knowledge / Experience / Education needed to perform the job successfully:

• 2-5 years’ experience in Sales Support, Product Development and/or Account Management support
• B.A., BS, any field or equivalent experience
• Working knowledge of Walmart systems Scintilla, Supplier One, & Retail Link
• Preferably experience with foreign sourced products
• Familiarity and knowledge of packaging for Walmart Private Brands.
• Driven to constantly learn, grow and expand your knowledge about our business process as well as for products, materials production and innovation.
• Intermediate Excel, Word, PowerPoint skills
• Organized, resourceful and initiative-driven (self-starter).
• Exercise judgement to prioritize and communicate to meet and exceed project deadlines and commitments.
• Ability to multitask and manage multiple projects simultaneously
• Strong attention to detail.

Physical Demands:

• Extensive use of computers
• Load/unload samples
• Build/Assemble samples
• Regular store visits to monitor and track the market. Take store photos of displays, items and pricing and share them with teams.

Work Conditions:

• General office environment