RETAIL

Hard Rock International; Miami (FL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Comprehensive benefits package

Healthy work-life balance

Job summary

A global entertainment brand located in Miami is seeking a Retail Sales Associate to enhance the shopping experience for guests. This role involves greeting customers, managing sales transactions, and maintaining product knowledge to create memorable experiences. Ideal candidates should excel in customer service and sales, and be ready to contribute to a fun and dynamic environment. Comprehensive benefits are offered, ensuring a balanced work-life for team members.

Qualifications

• Strong customer service skills with experience in a retail environment.
• Ability to engage with guests and determine their needs.
• Proficiency in handling cash and maintaining drawer balances.

Responsibilities

• Greet guests and assist them in their shopping experience.
• Handle sales transactions and manage a cash drawer.
• Maintain a clean and organized store.

Skills

Customer service

Sales transactions

Product knowledge

Communication

Tools

Point-of-sale system

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting [e-mail] page is loaded## RETAILlocations: Hard Rock Cafe Miamitime type: Part timeposted on: Posted Todayjob requisition id: R1590Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:**The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).* Greeting guests.* Answering questions - accurately and politely.* Answering the phone.* Making proficient sales transactions - using a point-of-sale system.* Handling cash and other forms of payment.* Maintaining proper cash drawer balances.* Directing guests to areas/restrooms.* Demonstrating impeccable product knowledge.* Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.* Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).* Maintaining a clean and organized store.* Maintaining proper product stock levels – through retail pulls & inventories.* Displaying Retail product – through HRC’s visual display standards.* Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.* Assuring the complete satisfaction of each and every guest.* Creating memorable experiences.* Entertaining guests to create “Raving Fans”. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.