Cafe Retail Sales Associate - HRC Philadelphia

Seminole Hard Rock Hotel & Casino; Philadelphia (Philadelphia County); Vor Ort; USD 16.531 - 24.796; Teilzeit

Zusammenfassung

Hard Rock Cafe Philadelphia is seeking a Café Retail Sales Associate to guide guests through the shopping experience. The RSA will serve as a tour guide, communicator, entertainer, and memorabilia curator, engaging guests with product features and benefits through friendly conversation.

You will greet guests, answer questions, and perform proficient sales transactions using a POS system. Additional duties include maintaining stock levels, store cleanliness, and assisting with opening/closing

Qualifikationen

• Greet guests and provide friendly, informed assistance.
• Handle transactions accurately and balance cash drawer.
• Upsell related products using knowledge of features and benefits.

Aufgaben

• Greet guests and answer questions in a courteous, accurate manner.
• Answer phone and assist guests as needed.
• Process sales using POS and manage cash and payment forms.

Kenntnisse

Customer service

Cash handling

POS proficiency

Product knowledge

Communication

Tools

POS system

Jobbeschreibung

## Cafe Retail Sales Associate - HRC PhiladelphiaApplyremote type: Onsitelocations: Hard Rock Cafe Philadelphiatime type: Part timeposted on: Posted Todayjob requisition id: R10490Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).* Greeting guests.* Answering questions - accurately and politely.* Answering the phone.* Making proficient sales transactions - using a point-of-sale system.* Handling cash and other forms of payment.* Maintaining proper cash drawer balances.* Directing guests to areas/restrooms.* Demonstrating impeccable product knowledge.* Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.* Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).* Maintaining a clean and organized store.* Maintaining proper product stock levels – through retail pulls & inventories.* Displaying Retail product – through HRC’s visual display standards.* Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.* Assuring the complete satisfaction of each and every guest.* Creating memorable experiences.* Entertaining guests to create “Raving Fans”.