Cafe Retail Sales Associate

Hard Rock International; Baltimore (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Comprehensive benefits package

Healthy work-life balance

Job summary

A leading hospitality brand seeks a part-time Retail Sales Associate at their Baltimore location. The RSA will engage with guests, enhancing their shopping experience through exceptional customer service and product knowledge. Responsibilities include greeting customers, processing transactions, and maintaining store presentation. The ideal candidate should possess strong communication skills and thrive in a fast-paced environment. This role offers a chance to work in a vibrant atmosphere while ensuring guest satisfaction.

Qualifications

• Ability to greet and engage with guests in a friendly manner.
• Experience handling cash and performing sales transactions.
• Strong communication skills for answering questions accurately.
• Using POS to handle sales and payments.

Responsibilities

• Greet guests and create memorable shopping experiences.
• Maintain a clean and organized store environment.
• Engage guests in conversation to understand their needs.
• Keep store organized and display merchandise per standards.

Skills

Customer service

Sales proficiency

Effective communication

Product knowledge

Merchandising

Communication

Education

High school diploma or equivalent

Tools

Point-of-sale system

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting [e-mail] Retail Sales Associate page is loaded## Cafe Retail Sales Associateremote type: Onsitelocations: Hard Rock Cafe Baltimoretime type: Part timeposted on: Posted Todayjob requisition id: R976Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:**The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).* Greeting guests.* Answering questions - accurately and politely.* Answering the phone.* Making proficient sales transactions - using a point-of-sale system.* Handling cash and other forms of payment.* Maintaining proper cash drawer balances.* Directing guests to areas/restrooms.* Demonstrating impeccable product knowledge.* Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.* Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).* Maintaining a clean and organized store.* Maintaining proper product stock levels – through retail pulls & inventories.* Displaying Retail product – through HRC’s visual display standards.* Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.* Assuring the complete satisfaction of each and every guest.* Creating memorable experiences.* Entertaining guests to create “Raving Fans”. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.