Cafe Sales Associate Retail/Host

Hard Rock Hotel Cancun; New York (NY); On-site; USD 24,796 - 30,307; Part time

Job summary

Hard Rock Cafe Yankee Stadium is seeking a part-time Cafe Sales Associate to guide guests through the retail experience, answer questions, handle payments, and maintain store presentation with enthusiasm. You will engage customers, perform transactions on the POS, and help create memorable, rock‑themed guest journeys.

Responsibilities include greeting guests, answering inquiries, answering the phone, and executing sales with impeccable product knowledge while ensuring accuracy of cash handling

Qualifications

• Greeting guests
• Answering questions politely
• Answering the phone
• Making proficient sales transactions using a POS system
• Handling cash and other forms of payment
• Maintaining cash drawer balances
• Directing guests to areas/restrooms
• Demonstrating product knowledge
• Suggestive selling

Responsibilities

• Greet guests and guide them through the shopping experience
• Answer questions about products and features with accuracy
• Process transactions at the POS and manage payments
• Keep the store clean, organized and well-stocked
• Maintain product displays and monitor inventory levels
• Deliver memorable experiences to create loyal customers
• Close out shifts with proper opening/closing routines

Skills

Customer service

Cash handling

Point of sale

Communication

Sales

Tools

POS system

Job description

## Cafe Sales Associate Retail/HostApplylocations: Hard Rock Cafe Yankee Stadiumtime type: Part timeposted on: Posted Todayjob requisition id: R6639Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).* Greeting guests.* Answering questions - accurately and politely.* Answering the phone.* Making proficient sales transactions - using a point-of-sale system.* Handling cash and other forms of payment.* Maintaining proper cash drawer balances.* Directing guests to areas/restrooms.* Demonstrating impeccable product knowledge.* Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.* Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).* Maintaining a clean and organized store.* Maintaining proper product stock levels – through retail pulls & inventories.* Displaying Retail product – through HRC’s visual display standards.* Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.* Assuring the complete satisfaction of each and every guest.* Creating memorable experiences.* Entertaining guests to create “Raving Fans”. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.Hourly range is from $18.00-$22.00