Restoration Supervisor - Water and Fire Mitigation

SERVPRO of Sugar Land-8761; Sugar Land (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid holidays

Employee assistance program

Paid IICRC certification

Health insurance

Paid time off

Training & development

Job summary

SERVPRO of Sugar Land is seeking a skilled mitigation lead to manage water, fire, and mold losses in the Sugar Land area. You will run jobs from arrival to final walkthrough and coach a small crew of technicians on site.

As the face of the project, you’ll communicate clearly with customers, keep equipment and sites safe, and participate in after-hours on-call rotations. Training and certification support is provided.

Qualifications

• Previous restoration experience or transferable hands-on trade experience.
• Reliable transportation.
• Able to work on-call and irregular hours.
• Physically able to perform field work.
• Clear, professional communication with customers.

Responsibilities

• Run your jobs from first arrival to final walkthrough: extraction, demo, drying setup, monitoring, and equipment pickup.
• Lead and coach one to three technicians on site, and set the pace and the standard.
• Document every job the same day: moisture readings, photos, drying logs, and notes.
• Be the face of the job for the customer. Explain what is happening and what comes next, and keep your word.
• Keep your truck, equipment, and job sites clean, stocked, and safe.
• Take your turn in the on-call rotation for after-hours losses.

Skills

Restoration experience

Hands-on trade experience

Reliable transportation

On-call ability

Physical ability

Clear communication

Education

IICRC WRT/ASD/FSRT/AMRT

Tools

Moisture meters

Drying equipment

Documentation software

Job description

Benefits:

• Paid holidays
• Employee assistance program
• Paid IICRC certification
• Health insurance
• Paid time off
• Training & development

Lead a mitigation crew on water, fire, and mold losses for SERVPRO of Sugar Land.

What you own in your first 90 days

• Run your jobs from first arrival to final walkthrough: extraction, demo, drying setup, monitoring, and equipment pickup.
• Lead and coach one to three technicians on site, and set the pace and the standard.
• Document every job the same day: moisture readings, photos, drying logs, and notes.
• Be the face of the job for the customer. Explain what is happening and what comes next, and keep your word.
• Keep your truck, equipment, and job sites clean, stocked, and safe.
• Take your turn in the on-call rotation for after-hours losses.

What we require

• Steady work history: no more than two jobs in the last three years.
• Restoration experience, or hands‑on trade experience that transfers, such as plumbing, HVAC, electrical, construction, carpentry, or field service.
• Reliable transportation.
• Able to work on‑call and irregular hours.
• Drug‑free.
• Physically able to do field work.
• Clear, professional communication with customers.

Nice to have, not required. We train and certify.

• IICRC WRT, ASD, FSRT, or AMRT
• Experience leading a crew
• Moisture meters, drying equipment, and job documentation software

About Team Hart

Team Hart owns and operates five SERVPRO franchises across Texas. We promote from within, pay for your certifications, and run on five values: Extreme Ownership, Act with Urgency, Commit to Growth, One Team Hart, and Do the Right Thing.