Restoration Supervisor: Lead Techs, Drive Quality & Safety

SERVPRO of Columbia County; Hewitt (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Job summary

SERVPRO of Columbia County seeks a Restoration Supervisor to lead restoration projects, ensuring safety, quality, and a positive customer experience. As the front-line representative of the SERVPRO brand, you will demonstrate our Here to Help commitment to clients and staff.

The full-time role requires supervising technicians, coordinating schedules, documenting jobs, managing materials and equipment, and communicating with the restoration manager and office team. Some travel is required.

Qualifications

• High school diploma/GED or equivalent required.
• IICRC certifications preferred.
• Minimum 1 year of experience in cleaning, restoration, or construction.
• Experience in a supervisor role preferred.
• Effective written and oral communication skills essential.

Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to Restoration Technicians and supervise their activities.
• Coordinate and perform restoration processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure safety of occupants and workers.
• Follow and oversee safe work practices and adherence to safety and risk management guidelines.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects. Manage assets properly.
• Coach and train Restoration technicians.
• Communicate with Restoration manager and office staff on project progress and issues.
• Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance as assigned.
• Oversee facility and grounds maintenance as assigned.
• Continue development of Restoration expertise in services, cleaning products, and equipment.
• Other tasks/duties as required by employer.

Skills

Effective written and oral comms

Education

High school diploma/GED

IICRC certifications preferred

Minimum 1 year of experience in cleaning, restoration, or construction.

Experience in a supervisor role preferred

Job description

SERVPRO of Columbia County seeks a Restoration Supervisor to lead restoration projects, ensuring safety, quality, and a positive customer experience. As the front-line representative of the SERVPRO brand, you will demonstrate our Here to Help commitment to clients and staff.

The full-time role requires supervising technicians, coordinating schedules, documenting jobs, managing materials and equipment, and communicating with the restoration manager and office team. Some travel is required.