Restoration Supervisor — Lead Projects & Clients

iicrc-careers; Cerritos (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

Servpro of Cerritos is hiring a Restoration Supervisor to coordinate, monitor, and perform work on projects to fulfill service needs and ensure a positive customer experience. The role includes supervising restoration technicians, managing labor and materials, and communicating with the project manager and office staff on progress and issues.

A valid driver’s license and a high school diploma/GED are required; IICRC certification is a plus.

Qualifications

• Valid driver’s license required.
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus but not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Skills

Valid driver's license

Ability to lift 50–100 lbs

Climb ladders

Work with cleaning agents

Education

High school diploma or GED

IICRC certification (optional)

Job description

Servpro of Cerritos is hiring a Restoration Supervisor to coordinate, monitor, and perform work on projects to fulfill service needs and ensure a positive customer experience. The role includes supervising restoration technicians, managing labor and materials, and communicating with the project manager and office staff on progress and issues.

A valid driver’s license and a high school diploma/GED are required; IICRC certification is a plus.