Restoration Supervisor: Lead High-Impact Crews

Servpro Industries, Inc.; Hartford (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Vision insurance

401(k) matching

Company parties

Job summary

SERVPRO Team Toft in Hartford, CT is seeking a hands-on Restoration Supervisor to lead crews on residential and commercial recovery projects. You will ensure safety, quality workmanship, and timely delivery while coaching team members and maintaining strong customer relationships.

Ideal candidates bring restoration or construction experience, leadership background, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Previous experience in restoration, construction, cleaning, or related industry.
• Leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to prioritize multiple projects in a fast-paced environment.
• Valid driver's license with an acceptable driving record.
• Ability to lift up to 50 pounds and perform physical work in varying environments.
• Comfortable working in residential, commercial, and disaster restoration settings.

Responsibilities

• Lead and supervise restoration technicians on water, fire, mold, storm, and specialty cleaning projects.
• Ensure work is completed safely, efficiently, and according to SERVPRO standards.
• Train, coach, and mentor restoration team members.
• Conduct daily job site briefings and assign tasks.
• Perform inspections to ensure quality control and customer satisfaction.
• Communicate with customers, insurance professionals, and management throughout the project.
• Complete documentation, photos, moisture readings, and job records using company software.
• Monitor equipment usage and ensure vehicles, tools, and job sites remain organized.
• Identify project needs and communicate labor, equipment, and material requirements.
• Respond to emergency after-hours calls as part of an on-call rotation.
• Promote a positive team culture.

Skills

Leadership experience

Communication skills

Organizational skills

Multi-project management

Valid driver's license

Physical stamina

Restoration industry experience

Residential/commercial disaster repair

Job description

SERVPRO Team Toft in Hartford, CT is seeking a hands-on Restoration Supervisor to lead crews on residential and commercial recovery projects. You will ensure safety, quality workmanship, and timely delivery while coaching team members and maintaining strong customer relationships.

Ideal candidates bring restoration or construction experience, leadership background, and the ability to manage multiple tasks in a fast-paced environment.