Restoration Supervisor: Lead Field Projects

Servpro-of-Madison-County; Huntsville (AL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Madison County is hiring a Restoration Supervisor to act as the front-line representative of the SERVPRO brand, coordinating, monitoring, and performing work on restoration projects to meet service needs and ensure a positive customer experience.

The role emphasizes supervising technicians, managing safety and workflows, and maintaining accurate job files while communicating with the project manager and office staff.

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Skills

Team supervision

Customer service

Safety awareness

Physical stamina

Education

High school diploma/GED

IICRC certification

Tools

OSHA knowledge

Job description

SERVPRO of Madison County is hiring a Restoration Supervisor to act as the front-line representative of the SERVPRO brand, coordinating, monitoring, and performing work on restoration projects to meet service needs and ensure a positive customer experience.

The role emphasizes supervising technicians, managing safety and workflows, and maintaining accurate job files while communicating with the project manager and office staff.