Restoration Supervisor: Lead Crews, Scopes & Growth

SERVPRO of Vacaville / Dixon; Union (NJ); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

401(k)

Competitive salary

Job summary

SERVPRO Team Spinner is seeking a hands-on Restoration Supervisor to lead crews, run quality projects, and develop technicians. This role builds skills in scoping, estimating, scheduling, and people management for the next level.

Advancement is contingent on demonstrated readiness, performance, and business needs. The position involves coordinating restoration work, ensuring safety, and maintaining customer communications throughout projects.

Qualifications

• At least one year of restoration, cleaning, or construction experience; supervisory experience preferred.
• Valid driver license and a dependable, safety-focused work record.
• DocuSketch and IICRC certifications preferred; ability to meet physical demands and work some evenings, weekends, and on-call assignments.

Responsibilities

• Lead the jobsite. Coordinate water, fire, mold, and cleaning work from arrival through completion.
• Build the scope. Complete room-by-room inspections and capture accurate scope, sketch, photos, moisture readings, and job notes in DocuSketch.
• Develop the crew. Set clear expectations, coach technicians, inspect their work, and correct quality or documentation gaps.
• Protect the customer experience. Explain the restoration process, obtain required signatures, provide updates, and complete the final walkthrough.
• Control and communicate. Manage safety, labor, equipment, consumables, and same-day updates to the Restoration Manager and office team.

Job description

SERVPRO Team Spinner is seeking a hands-on Restoration Supervisor to lead crews, run quality projects, and develop technicians. This role builds skills in scoping, estimating, scheduling, and people management for the next level.

Advancement is contingent on demonstrated readiness, performance, and business needs. The position involves coordinating restoration work, ensuring safety, and maintaining customer communications throughout projects.