Restoration Supervisor

Servpro Industries, Inc.; Union (NJ); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Opportunity for advancement

Paid time off

401(k)

Competitive salary

Résumé du poste

SERVPRO Team Spinner is hiring a hands-on Restoration Supervisor to lead crews, run quality projects, and develop technicians. This role is designed for a field leader aiming to build skills in scoping, estimating, scheduling, and people management.

As you advance, you will receive structured training and stretch assignments in reviewing scopes, leading meetings, building timelines and budgets, with advancement to Restoration Manager based on performance and business needs.

Qualifications

• At least one year of restoration, cleaning, or construction experience; supervisory preferred.
• Valid driver license and a dependable, safety-focused work record.
• Strong communication, organization, documentation, and problem-solving skills; comfortable with mobile technology.
• Willing to meet physical demands and work some evenings, weekends, and on-call shifts.

Responsabilités

• Lead the jobsite coordinating water, fire, mold and cleaning work.
• Complete room-by-room scope with sketches, photos, moisture readings, and notes in DocuSketch.
• Develop the crew through coaching, inspection, and documenting quality.
• Explain restoration process, obtain signatures, provide updates, final walkthrough.
• Manage safety, labor, equipment, consumables, and same-day updates to Restoration Manager.

Connaissances

Restoration

Supervisory experience

Communication skills

Documentation

Problem-solving

Mobile technology

Outils

DocuSketch

IICRC certifications

Description du poste

Benefits:

• Opportunity for advancement
• Paid time off
• 401(k)
• Competitive salary

SERVPRO Team Spinner is hiring a hands-on Restoration Supervisor to lead crews, run quality projects, and develop technicians. It is designed for a field leader who wants to build the scoping, estimating, scheduling, and people-management skills required for the next level.

What You Will Own

• Lead the jobsite. Coordinate water, fire, mold, and cleaning work from arrival through completion.
• Build the scope. Complete room-by-room inspections and capture accurate scope, sketch, photos, moisture readings, and job notes in DocuSketch.
• Develop the crew. Set clear expectations, coach technicians, inspect their work, and correct quality or documentation gaps.
• Protect the customer experience. Explain the restoration process, obtain required signatures, provide updates, and complete the final walkthrough.
• Control and communicate. Manage safety, labor, equipment, consumables, and same-day updates to the Restoration Manager and office team.

Your Path to Restoration Manager

As performance grows, the Supervisor will receive structured training and stretch assignments in:

• Reviewing technician and supervisor scopes, DocuSketch files, and estimates
• Helping lead WIP meetings, crew scheduling, dispatch, and resource planning
• Building project timelines and labor budgets; reviewing costs, profitability, and customer concerns

Advancement is based on demonstrated readiness, sustained performance, leadership approval, and an available business need.

What We Are Looking For

• At least one year of restoration, cleaning, or construction experience; supervisory experience preferred
• Valid driver license and a dependable, safety-focused work record
• Strong communication, organization, documentation, and problem-solving skills; comfort using mobile technology
• DocuSketch and IICRC certifications preferred; ability to meet physical demands and work some evenings, weekends, and on-call assignments

What We Offer

• Competitive compensation based on experience, with overtime eligibility
• Paid training, certification support, and a practical development plan toward Restoration Manager responsibilities
• A team environment focused on quality, accountability, and helping people recover