Restoration Supervisor

Servpro Industries, Inc.; Ventura (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Opportunity for advancement

Training & development

Job summary

Servpro Ventura is seeking a Restoration Supervisor to lead restoration projects, supervise technicians, and ensure a positive customer experience. You will prescribe, coordinate, and perform work activities on site, representing the SERVPRO brand and the Here to Help commitment.

The role offers competitive pay starting at $25/hour, opportunities for overtime, and a training program including industry certifications.

Qualifications

• High school diploma or GED required.
• WRT IICRC certification required.
• Experience in cleaning/restoration preferred.
• Ability to lift 50 lb regularly, up to 100 lb with assistance.

Responsibilities

• Manage customer and client experience and overall satisfaction.
• Supervise restoration technicians and communicate expectations.
• Coordinate production processes and ensure quality control.
• Identify safety hazards and implement controls for occupants and workers.
• Document a detailed and accurate job file for services provided.
• Manage labor and consumable usage on projects.

Skills

Effective communication

Oral and written communication

Basic math and computer skills

Experience in cleaning/restoration

WRT IICRC certification

Valid driver's license

Education

High school diploma/GED

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development

Servpro Ventura, Restoration Supervisor

As a new Restoration Supervisor at Servpro Ventura, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

The Restoration Supervisor prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the crew chief demonstrates to customers and clients the company’s Here to Help® commitment. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”

Primary Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Coordinate and perform production processes as scheduled and ensure quality control, this is a labor intensive position
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
• Document a detailed and accurate job file to support the services provided
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

Position Requirements

• Effective written and oral communication with basic math and computer skills needed
• Experience in cleaning/restoration required
• High school diploma/GED
• WRT IICRC certification required
• Valid driver’s license
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to successfully complete a background check subject to applicable law

Pay Rate

Starts at $(25.00)/hour based on experience, with possibility of overtime pay and increases based on merit.

Each SERVPRO® Franchise is Independently Owned and Operated. Revised02.2021