Restoration Supervisor

SERVPRO - Cheshire County; Walpole (NH); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Training & development

Job summary

A local restoration service company is looking for a Restoration Supervisor to oversee restoration processes and ensure quality control. The role involves managing customer experience and supervising technicians. Suitable candidates should have a high school diploma, a valid driver’s license, and at least a year of experience in cleaning or restoration work. The position offers competitive hourly pay starting from $20 to $25, along with benefits like 401(k) matching, health insurance, and opportunities for advancement.

Qualifications

• At least 1 year of experience in cleaning, restoration, or construction.
• Valid driver’s license required.
• IICRC certification a plus, not required.

Responsibilities

• Oversee and perform restoration processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall project satisfaction.
• Thoroughly document restoration projects support the services provided.

Skills

Ability to lift 50 pounds

Experience with cleaning, restoration, or construction

Ability to work with cleaning agents

Education

High school diploma/GED

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Overview

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Oversee and perform restoration processes as scheduled and ensure quality control
• Manage the customer and client experience and overall project satisfaction. Communicate clear expectations to restoration technicians and supervise their activities
• Thoroughly document restoration projects support the services provided
• Manage labor, equipment, and supply usage on assigned projects
• Communicate progress, problems, and important updates with internal team members.
• Verify all safety protocols are established and followed for workplace safety
• Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
• Coach and train restoration technicians

Position Requirements

• High school diploma/GED
• Valid driver’s license
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Benefits:

• Competitive compensation
• Superior benefits
• Paid training
• Career progression
• Personal and professional development
• And more!

Pay

Starts at $20 - 25 an hour based on experience, with the possibility of overtime pay.

Each SERVPRO® Franchise is Independently Owned and Operated.