Restoration Supervisor

SERVPRO of Allen/Barren/Hart/Green/Taylor Counties - 11240; Glasgow (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

Servpro of Allen, Barren, Hart, Green and Taylor Counties is hiring a Restoration Supervisor to lead front-line restoration work, coordinating production processes and ensuring service quality. This role focuses on customer experience and coordinating with project staff to meet service needs.

The position requires a valid driver’s license and at least 1 year of experience in cleaning, restoration, or construction; IICRC certification is a plus but not required.

Qualifications

• Must be able to lift a minimum of 50 pounds regularly, and up to 100 pounds with assistance.
• Ability to climb ladders and work at ceiling heights.
• Ability to work in tight spaces such as crawl spaces and attics.
• Capable of repetitive pushing/pulling/lifting/carrying of objects.
• Experience with cleaning agents and associated safety precautions.

Responsibilities

• Coordinate and perform production processes as scheduled, ensuring quality control.
• Manage customer and client experience and overall satisfaction; monitor online reviews.
• Communicate expectations to restoration technicians and supervise their activities.
• Document detailed and accurate job files to support services provided.
• Manage labor and consumable usage on assigned projects.
• Communicate progress and issues with the restoration project manager and office staff.

Skills

Lifting 50 lbs

Ladders & heights

Tight spaces

Manual handling

Cleaning agents

Education

High School Diploma / GED (preferred)

Job description

Benefits

• Health insurance
• Paid time off
• Training & development

And more!

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

Servpro of Allen, Barren, Hart, Green and Taylor Counties is hiring a Restoration Supervisor!

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required
• Extensive background check

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO Franchise is Independently Owned and Operated.