Restoration Supervisorcrew chief

SERVPRO of Bountiful; North Salt Lake (UT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

Job summary

SERVPRO of Bountiful is seeking a Restoration Supervisor to coordinate, monitor, and perform production activities on restoration projects, ensuring a positive customer experience and adherence to safety standards.

The role emphasizes supervising technicians, managing resources, and documenting detailed job files to support service delivery and project progress. A driver’s license and prior restoration experience are required or preferred.

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Education

High school diploma / GED

Job description

Benefits

• Competitive compensation


• Superior benefits


• Career progression


• Professional development


• And more!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control


• Manage the customer and client experience and overall customer satisfaction tracked with online reviews


• Communicate clear expectations to restoration technicians and supervise their activities


• Document a detailed and accurate job file to support the services provided


• Manage labor and consumable item usage on assigned projects


• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety


• Manage assets by protecting and using equipment and materials properly


• Coach and train restoration technicians

Position Requirements

• Valid driver’s license


• High school diploma/GED (preferred)


• At least 1 year of experience in cleaning, restoration, or construction


• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance


• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)


• Ability to repetitively push/pull/lift/carry objects


• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.