Restoration Site Lead – Client Experience

IICRC

Malvern (IA)

In loco

USD 28.000 - 34.000

Tempo pieno

5 giorni fa

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Vantaggi offerti da questo lavoro

Competitive compensation

Superior benefits

Career progression

Professional development

Descrizione del lavoro

SERVPRO of Central Delaware County is seeking a Restoration Supervisor to coordinate production on restoration projects and ensure quality control. You will manage the customer experience, supervise technicians, and document detailed job files throughout each project.

The role requires lifting, safety awareness, and OSHA compliance, with opportunities for career progression within the SERVPRO network.

Competenze

Valid driver\'s license required.
High school diploma/GED preferred.
At least 1 year of experience in cleaning, restoration, or construction.
IICRC certification a plus, not required.

Mansioni

Coordinate and perform production processes as scheduled and ensure quality control.
Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
Communicate clear expectations to restoration technicians and supervise their activities.
Document a detailed and accurate job file to support the services provided.
Manage labor and consumable item usage on assigned projects.
Communicate with restoration project manager and office staff on project progress and issues.
Follow OSHA guidelines for job safety.
Protect assets by using equipment and materials properly.
Coach and train restoration technicians.