Restoration Project Manager: Lead Teams & Drive Growth

SERVPRO of Vacaville / Dixon; Pensacola (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Competitive salary

Dental insurance

First-class compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of North Pensacola is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews, driving operational excellence on the front line.

You will supervise scope, estimates, schedules, and resources, negotiate with clients, review site documentation, and manage client communications and production expenses, with opportunities for advancement in a growing national franchise.

Qualifications

• 1+ year of management or supervisory experience.
• 5+ years of industry experience with IIRC certifications.
• IICRC certification preferred.

Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process.
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including equipment, vehicles, and other material assets.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Provide priority response to potential customers.
• Participate in recruiting, hiring, and training restoration teammates.

Skills

Management experience

Supervisory skills

IIRC certifications

IICRC certification

Education

High school diploma/GED; Associate or Bachelor preferred

Tools

Proprietary software

Computer hardware

Job description

SERVPRO of North Pensacola is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews, driving operational excellence on the front line.

You will supervise scope, estimates, schedules, and resources, negotiate with clients, review site documentation, and manage client communications and production expenses, with opportunities for advancement in a growing national franchise.