Restoration Project Manager - Lead Crews & Grow with PTO

SERVPRO of Oldsmar/Westchase; Gainesville (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

First-class compensation

Career progression

Professional development

PTO

Relocation bonus

Job summary

SERVPRO of Oldsmar/Westchase is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This frontline management role leads the team to operational excellence on active jobs.

The ideal candidate has at least 3 years in restoration or related industries, with a valid driver’s license and Xactimate Level II. IICRC certification is a plus, and strong communication is essential to coordinate with customers, vendors, and insurers.

Qualifications

• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification preferred.
• Valid driver’s license.
• Xactimate Level II certification preferred.

Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates using computer hardware and proprietary software.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule, coordinate and oversee crews and resources to provide service on active projects including subcontractors.
• Review job site documentation to support services and ensure client requirements and billing.
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including equipment, vehicles, and other material assets.
• Oversee customer experience and overall satisfaction tracked with online reviews.
• Participate in recruiting, hiring, and training restoration teammates.

Skills

Management experience

Customer service

Communication

Tools

Xactimate Level II

Job description

SERVPRO of Oldsmar/Westchase is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This frontline management role leads the team to operational excellence on active jobs.

The ideal candidate has at least 3 years in restoration or related industries, with a valid driver’s license and Xactimate Level II. IICRC certification is a plus, and strong communication is essential to coordinate with customers, vendors, and insurers.