Restoration Project Manager

SERVPRO of Mount Ephraim Bellmawr; Gloucester City (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Paid time off

Training & development

First-class compensation

Career progression

Professional development

Job summary

SERVPRO of Mount Ephraim Bellmawr is hiring a Restoration Project Manager to ensure accurate project scopes and oversee operations. The role requires effective management of crews, resources, and budgets while maintaining customer satisfaction.

Candidates must have a valid driver’s license, strong management skills, and at least 3 years of industry experience. This position offers competitive salary and benefits including performance bonuses, training, and career progression.

Qualifications

• Valid driver’s license required.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.

Responsibilities

• Ensure accurate scope of work for projects and prepare estimates.
• Schedule and oversee crews and resources.
• Manage production expenses, including equipment and vehicles.

Skills

Management

Customer service

Negotiation

Project coordination

Education

High school diploma/GED

Associate degree or Bachelor’s degree

Job description

SERVPRO of Mount Ephraim/Bellmawr is hiring a Restoration Project Manager.

Benefits

• Bonus based on performance
• Competitive salary
• Free uniforms
• Paid time off
• Training & development
• First‑class compensation
• Career progression
• Professional development

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule, coordinate and oversee crews and resources to provide service on active projects, including subcontractors.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process.
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses, including equipment, vehicles, and other material assets.

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction, tracked with online reviews.
• Provide priority response to potential customers.
• Participate in recruiting, hiring, and training restoration teammates.

Position Requirements

• Valid driver’s license.
• High school diploma/GED; Associate degree or Bachelor’s degree preferred.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification preferred.

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with/around cleaning agents.
• Ability to successfully complete a background check subject to applicable law.