Restoration Project Manager — Lead Crews & Growth

SERVPRO of Birmingham North; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

Bonus based on performance

Company car

Competitive salary

Dental insurance

First-class compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Birmingham North is hiring a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management role leads the team to operational excellence and ensures high-quality service for clients.

Candidates should have a valid driver’s license, 1+ year of supervisory experience, 3+ years in the industry, and IICRC certification preferred. You will scope work, prepare estimates, schedule crews, coordinate resources, and maintain clear

Qualifications

• Valid driver's license.
• High school diploma or GED; associate or bachelor's degree preferred.
• Minimum 1 year of management or supervisory experience.
• Minimum 3 years of industry experience.
• IICRC certification preferred.

Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates using computer hardware and proprietary software.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors.
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including equipment, vehicles, and other material assets.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Provide priority response to potential customers.
• Participate in recruiting, hiring, and training restoration teammates.

Skills

Management experience

Industry experience 3+ years

IICRC certification preferred

Education

High School Diploma/GED

Associate or Bachelor's degree preferred

Job description

SERVPRO of Birmingham North is hiring a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management role leads the team to operational excellence and ensures high-quality service for clients.

Candidates should have a valid driver’s license, 1+ year of supervisory experience, 3+ years in the industry, and IICRC certification preferred. You will scope work, prepare estimates, schedule crews, coordinate resources, and maintain clear