Restoration Project Lead — Field Ops & Client Success

SERVPRO of Virginia Beach; Virginia Beach (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Job summary

SERVPRO of Virginia Beach is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management role directs the team toward operational excellence on every job.

You will coordinate scopes, estimates, schedules, and resources, while maintaining clear communication with clients, vendors, and insurers. A strong background in restoration and leadership is essential for success.

Qualifications

• Requires management experience and/or supervisory experience.
• Minimum 3 years of industry experience.
• High school diploma or GED; higher degrees preferred.
• IICRC certification preferred.

Responsibilities

• Oversee scope of work for restoration projects and prepare estimates.
• Negotiate project scope and approvals with clients.
• Schedule crews and resources, including subcontractors.
• Review site documentation to support services and billing.
• Maintain written communication with customers, vendors, and insurance representatives.
• Manage production expenses including equipment and vehicles.

Skills

Management experience

Supervisory experience

Education

High school diploma or GED

Associate or Bachelor’s degree preferred

Tools

IICRC certification preferred

Job description

SERVPRO of Virginia Beach is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management role directs the team toward operational excellence on every job.

You will coordinate scopes, estimates, schedules, and resources, while maintaining clear communication with clients, vendors, and insurers. A strong background in restoration and leadership is essential for success.