Restoration Project Lead

Servpro Industries, Inc.; Rosedale (MD); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

Job summary

SERVPRO of Perry Hall/White Marsh is hiring a Restoration Supervisor to lead on-site cleaning, restoration, and project activities. You will coordinate production processes, supervise technicians, and ensure quality and safety standards are met.

You’ll manage customer interactions, support a positive experience, and document project details for accurate records. OSHA guidelines compliance and equipment handling are part of daily duties.

Qualifications

• Valid driver's license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues
• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Skills

Team supervision

Customer service

Safety compliance

Education

High school diploma/GED

IICRC certification (preferred)

Job description

SERVPRO of Perry Hall/White Marsh is hiring a Restoration Supervisor to lead on-site cleaning, restoration, and project activities. You will coordinate production processes, supervise technicians, and ensure quality and safety standards are met.

You’ll manage customer interactions, support a positive experience, and document project details for accurate records. OSHA guidelines compliance and equipment handling are part of daily duties.