Restoration Supervisor: Lead Projects & Quality

IICRC; Austin (TX); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of North East Chester County is seeking a Restoration Supervisor to coordinate production, supervise technicians, and ensure high-quality service on restoration projects. You will drive customer satisfaction and manage job files, labor, and materials while upholding safety standards and brand guidelines.

The role requires a valid driver’s license and at least 1 year in cleaning/restoration/construction; IICRC certification is a plus. Competitive pay and growth opportunities are offered.

Qualifications

• Valid driver’s license and clean driving record.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled with quality control.
• Manage customer experience and overall satisfaction, monitored via online reviews.
• Communicate clear expectations to restoration technicians and supervise activities.
• Document detailed and accurate job files to support services provided.
• Manage labor and consumable item usage on projects.
• Communicate with project manager and office staff on progress and issues.
• Follow OSHA guidelines for job safety and protect equipment and materials.
• Coach and train restoration technicians.

Skills

Quality control

Team supervision

Customer service

Safety compliance

Education

High school diploma/GED (preferred)

Tools

IICRC certification (a plus)

Job description

SERVPRO of North East Chester County is seeking a Restoration Supervisor to coordinate production, supervise technicians, and ensure high-quality service on restoration projects. You will drive customer satisfaction and manage job files, labor, and materials while upholding safety standards and brand guidelines.

The role requires a valid driver’s license and at least 1 year in cleaning/restoration/construction; IICRC certification is a plus. Competitive pay and growth opportunities are offered.